Returns & Exchanges

At Troll Co., we stand by the quality of our workwear and apparel, offering a 30-day window for returns or exchanges on all unwashed and unworn items. We want to ensure you have the right gear for the job, so we've made our process as straightforward as possible.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, a prepaid shipping label will be generated for you to download and print at home.

3

Pack and Ship

Securely pack your items in their original packaging if possible, attach the return label, and drop the package off at any authorized carrier location.

4

Receive Refund or Exchange

After our warehouse team inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing